Most Questions We Answered
Explore our FAQ page for comprehensive answers to common queries. Find solutions and gain insights into our services and offerings. Your questions, answered with clarity and detail.
General FAQ
- Specialized eye care services such as Vision Therapy, Customized Artificial Eye, Low Vision Rehabilitation, and Special Contact Lens consultation are available for patients in Dhaka and across Bangladesh. A proper eye examination is needed to decide the right service.
- You should visit an optometrist if you have blurred vision, eye strain, focusing problems, double vision, reading difficulty, lazy eye, squint-related symptoms, low vision, or contact lens-related issues. Children should also be checked if they have learning or reading-related visual difficulties.
- An optometrist provides vision examination, refraction, contact lens fitting, vision therapy, and low vision care. An ocularist makes and fits artificial eyes or ocular prostheses. An ophthalmologist is a medical doctor who treats eye diseases and performs eye surgery.
- Problems such as lazy eye, squint, double vision, nystagmus, low vision, keratoconus, contact lens complications, and artificial eye fitting need clinical assessment before treatment planning.
- Yes, Vision Therapy and Customized Artificial Eye services are available in Bangladesh. Patients from Dhaka and other districts can contact through WhatsApp and plan a chamber visit for consultation.
- You should bring previous prescriptions, glasses, contact lens details, eye reports, surgery documents, current medicines, and any relevant medical history. For children, parents should also share school or reading-related concerns.
- The correct service depends on your symptoms and clinical findings. For example, reading difficulty may need binocular vision assessment, eye loss may need ocular prosthesis consultation, and poor vision not improved by glasses may need low vision assessment.
- Yes, both children and adults can receive specialized services depending on their condition. Vision Therapy, Low Vision Rehabilitation, Artificial Eye consultation, and Special Contact Lens fitting may be suitable for different age groups.
- Previous reports are helpful but not always mandatory. If available, patients should bring old prescriptions, diagnostic reports, surgery notes, glasses, or contact lens records to help with assessment.
- Yes, WhatsApp contact is useful before visiting the chamber. Patients can share their problem, age, location, previous prescription, and preferred chamber time to get appointment guidance.
- Sudden vision loss, severe eye pain, eye injury, chemical burn, severe redness, flashes, floaters, or sudden double vision should not wait. These symptoms need urgent medical attention.
- Emergency care is needed if there is sudden vision loss, trauma, severe pain, chemical exposure, bleeding, or serious infection. Online information should not replace urgent medical care in these situations.
- No, final treatment should not be decided without proper clinical assessment. Online or WhatsApp communication can help with appointment planning, but diagnosis and treatment need examination.
- Yes, patients from outside Dhaka can plan a chamber visit. It is better to contact through WhatsApp before traveling so the right chamber, timing, and required documents can be confirmed.
- Patients can contact through WhatsApp, explain the main problem, share previous reports if available, and confirm the suitable chamber location and appointment time before visiting.
Vision Therapy FAQ
- Vision Therapy is a supervised, non-surgical therapy program designed to improve eye focusing, tracking, eye movement, eye coordination, and binocular vision. It is customized according to the patient’s diagnosis.
- Patients with lazy eye, squint-related visual problems, binocular vision dysfunction, focusing difficulty, double vision, eye tracking problems, or reading-related visual issues may need Vision Therapy after proper assessment.
- Vision Therapy may help with amblyopia, binocular vision problems, convergence insufficiency, eye tracking difficulty, focusing problems, double vision, and some reading-related visual difficulties.
- Vision Therapy may be helpful for some children with lazy eye or amblyopia, depending on age, severity, prescription, eye alignment, and treatment history. A detailed eye examination is needed first.
- Vision Therapy may help in some squint-related binocular vision problems, but it is not suitable for every type of squint. Some patients may need glasses, patching, surgery, or other medical treatment.
- Yes, some adults can benefit from Vision Therapy, especially for binocular vision problems, focusing issues, eye strain, double vision, or convergence problems. Results depend on diagnosis and regular practice.
- No, Vision Therapy is not just simple eye exercise. It is a structured and supervised therapy program based on clinical findings, treatment goals, and progress monitoring.
- Glasses correct refractive errors such as myopia, hyperopia, or astigmatism. Vision Therapy trains how the eyes work together, focus, move, and coordinate. Some patients may need both glasses and therapy.
- Vision Therapy may help when reading difficulty is related to eye tracking, focusing, or binocular vision problems. However, reading difficulty can also have non-visual causes, so proper assessment is important.
- Yes, Vision Therapy is commonly used for certain binocular vision problems where both eyes do not work together properly. Treatment depends on the specific diagnosis and severity.
- Vision Therapy may help some types of double vision related to eye coordination or binocular vision problems. Sudden or new double vision should be medically evaluated urgently.
- The duration depends on the condition, age, severity, treatment goal, and patient compliance. Some patients may need weeks, while others may need several months.
- The number of sessions varies by diagnosis and progress. After the first assessment, the practitioner can suggest a therapy plan, session frequency, and expected review schedule.
- Vision Therapy is usually not painful. Some patients may feel temporary eye strain or tiredness during therapy activities. The therapy should be supervised and adjusted according to patient response
- Vision Therapy cost in Bangladesh depends on assessment, condition severity, number of sessions, therapy plan, and follow-up needs. Patients should contact through WhatsApp or visit the chamber for accurate cost guidance.
Customized Artificial Eye FAQ
- A Customized Artificial Eye is a custom-made ocular prosthesis designed to match the natural eye’s color, shape, size, and appearance. It is used for cosmetic restoration after eye loss or severe eye disfigurement.
- An ocular prosthesis is an artificial eye made to fit over or inside the eye socket area. It helps improve facial appearance and symmetry but does not restore vision.
- A custom-made artificial eye is designed according to the patient’s socket, color, size, and fitting needs. A ready-made artificial eye has standard size and color, so it may not fit or look as natural.
- Patients with eye loss, damaged blind eye, surgical eye removal, trauma, congenital eye defect, or cosmetic eye disfigurement may need a Customized Artificial Eye after socket evaluation.
- No, an Artificial Eye cannot restore vision. It is used to improve cosmetic appearance, facial balance, and confidence.
- It is designed to match the natural eye’s color, position, size, and shape as closely as possible. This helps improve facial symmetry and natural appearance.
- An ocularist designs, makes, fits, adjusts, and maintains artificial eyes or ocular prostheses. An ocularist also guides patients about cleaning, comfort, polishing, and follow-up care.
- Artificial Eye fitting usually includes socket evaluation, measurement or impression, color matching, trial fitting, adjustment, polishing, and final delivery. The process may vary depending on the patient’s condition.
- The time depends on socket condition, customization needs, color matching, fitting complexity, and adjustment requirements. The estimated time can be confirmed after consultation.
- Yes, in a custom-made Artificial Eye, the color is matched as closely as possible with the natural eye, including iris color, sclera shade, and appearance details
- A properly fitted Customized Artificial Eye is usually comfortable. Some patients may need an adjustment period. Pain, irritation, discharge, or discomfort should be checked through follow-up.
- The cost depends on customization, material, socket condition, fitting complexity, and follow-up needs. Patients should contact through WhatsApp or visit the chamber for accurate cost guidance.
- Cleaning should be done according to professional instructions. Patients should avoid harsh chemicals and should follow the recommended cleaning, handling, and storage method.
- Regular follow-up and polishing help maintain comfort, appearance, and socket health. The follow-up schedule depends on age, socket condition, discharge, comfort, and prosthesis condition.
- Yes, children may need a Customized Artificial Eye or conformer depending on their condition. Regular follow-up is important because the socket and facial structure can change as the child grows.
Low Vision Rehabilitation FAQ
- Low Vision Rehabilitation helps patients use their remaining vision more effectively with optical aids, non-optical aids, training, environmental adjustments, and daily activity support.
- Patients whose vision cannot be fully corrected with glasses, medicine, or surgery may need Low Vision Rehabilitation. It may help children, students, adults, and elderly patients with reduced functional vision.
- Low vision means the patient has reduced vision that cannot be fully corrected but may still use remaining vision for daily tasks. Blindness usually means severe or complete loss of functional vision.
- No, Low Vision Rehabilitation usually does not restore normal eyesight. It helps patients use their remaining vision better for reading, mobility, study, work, and daily activities.
- Low vision may be caused by retinal disease, optic nerve disease, glaucoma, diabetic eye disease, macular problems, inherited eye disease, eye injury, or congenital visual impairment.
- Yes, children with low vision may benefit from assessment, visual aids, reading support, classroom recommendations, and training to improve daily visual function.
- Signs may include holding books very close, difficulty reading the board, poor school performance, bumping into objects, light sensitivity, delayed visual response, or difficulty recognizing faces.
- Low vision devices may include magnifiers, telescopes, high-powered reading glasses, electronic magnification devices, contrast-enhancing tools, lighting aids, and other assistive devices.
- Yes, these devices can help some low vision patients with reading, distance viewing, study, work, and daily tasks. The right device depends on the patient’s visual need and assessment result.
- It helps by selecting suitable visual aids, improving lighting, increasing contrast, teaching reading techniques, and guiding patients on how to use remaining vision more effectively.
- Yes, students with low vision may benefit from magnification devices, seating advice, lighting adjustments, large-print materials, and school-related visual support.
- Yes, some low vision patients can use special glasses, magnifiers, telescopic lenses, filters, or electronic aids. The best option depends on the patient’s diagnosis and visual goal.
- A low vision assessment usually includes visual function testing, near and distance vision evaluation, reading assessment, device trial, daily activity discussion, and rehabilitation planning.
- The cost depends on assessment type, device selection, training needs, and follow-up. Patients should contact through WhatsApp or visit the chamber for specific guidance.
- A patient should visit a low vision specialist when glasses, medicine, or surgery cannot provide enough useful vision for reading, study, work, mobility, or daily tasks
Special Contact Lens FAQ
- Special Contact Lenses are customized lenses used for complex eye conditions where regular glasses or soft contact lenses may not provide clear or comfortable vision.
- Patients with keratoconus, irregular cornea, high astigmatism, post-surgery cornea, corneal scar, dry eye-related lens issues, or cosmetic/prosthetic needs may require Special Contact Lenses.
- Regular contact lenses are usually used for common refractive errors. Special Contact Lenses are designed for irregular corneas, medical eye conditions, complex prescriptions, or special cosmetic needs.
- RGP means Rigid Gas Permeable lens. It is a firm contact lens that allows oxygen to pass through and can provide clearer vision for some patients with irregular cornea or high astigmatism.
- A scleral lens is a large-diameter contact lens that rests on the white part of the eye and vaults over the cornea. It may help patients with keratoconus, irregular cornea, or severe dry eye-related problems.
- Rose K lens is a special contact lens design commonly used for keratoconus and irregular cornea. It helps improve vision by creating a smoother optical surface.
- Yes, Special Contact Lenses such as RGP, Rose K, or scleral lenses may help keratoconus patients achieve better vision when glasses are not enough.
- Yes, Special Contact Lenses such as RGP, Rose K, or scleral lenses may help keratoconus patients achieve better vision when glasses are not enough.
- Special Contact Lenses should be cleaned only with recommended lens solutions and handled with proper hygiene. Patients should follow professional instructions to avoid infection or lens damage.
- Scleral lenses can be comfortable for many patients because they vault over the cornea and rest on the sclera. However, proper fitting and training are essential.
- Yes, in conditions like keratoconus, irregular cornea, high astigmatism, or corneal scar, Special Contact Lenses may provide better vision than glasses.
- A prosthetic contact lens is a specially designed lens used to improve the cosmetic appearance of an eye with visible discoloration, scar, or abnormal pupil appearance. It may also help with light sensitivity in some cases.
- Some special contact lenses may be used for myopia control in selected children or teenagers. Suitability depends on age, prescription, eye health, lifestyle, and clinical assessment.
- Fitting includes eye examination, corneal measurement, lens trial, movement and comfort check, vision assessment, training for insertion and removal, and follow-up visits.
- Cost depends on lens type, design, material, fitting complexity, number of trials, and follow-up needs. Patients should contact through WhatsApp or visit the chamber for accurate guidance.
Appointment FAQ
- You can book an appointment by contacting through phone or WhatsApp. Share the patient’s age, main problem, preferred chamber location, and previous reports if available.
- Yes, WhatsApp is a convenient way to request an appointment, send basic information, and confirm chamber visit details before coming.
- Yes, it is better to confirm before visiting the chamber because schedule, service availability, and consultation time may vary by location.
- Send the patient’s name, age, main eye problem, location, preferred chamber, previous prescription or report, and whether the visit is for Vision Therapy, Artificial Eye, Low Vision, or Contact Lens consultation.
- The suitable chamber depends on schedule and service availability. Patients should confirm through WhatsApp before visiting for Vision Therapy consultation.
- Patients should confirm through WhatsApp before visiting for Customized Artificial Eye or ocular prosthesis consultation, because fitting-related services may require specific timing and preparation.
- Yes, patients from outside Dhaka can plan a chamber visit. They should contact through WhatsApp first to confirm the right location, timing, and required documents.
- Bring previous prescriptions, glasses, school or reading difficulty notes, eye reports, and any previous treatment details. For children, parents should share symptoms and academic concerns.
- Bring surgery notes, previous artificial eye details, medical reports, current photos if relevant, and any information about pain, discharge, irritation, or previous fitting problems.
- Bring previous eye reports, diagnosis documents, glasses, medicines, school or work-related visual needs, and any low vision devices already used.
- Bring previous prescriptions, corneal topography if available, contact lens history, glasses, eye reports, and details of any discomfort or previous lens problems.
- Yes, you can visit without previous reports, but old prescriptions and reports help with faster and more accurate assessment if available
- The time depends on the service and complexity of the case. Vision Therapy, Artificial Eye, Low Vision, and Special Contact Lens consultations may take longer than a routine eye checkup.
- Yes, children should come with a parent or guardian. Parents can explain symptoms, school difficulties, previous treatment, and help with treatment planning.
- Sudden vision loss, severe eye pain, eye injury, chemical burn, serious redness, or sudden double vision should be treated as urgent. Patients should visit the nearest emergency eye care center or hospital immediately.
Contact Me
Don't Be Hesitate To Contact
Mohammad Abdul Auwal Rasel
Vision Therapy & Artificial Eye Bangladesh
01819-423250 (Call)
+8801712072765 (WhatsApp)